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Tien Tzuo

Why the shift from selling products to serving subscribers changes how a business is built.

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About this book

Tien Tzuo, founder of Zuora, describes the move from one-time product sales to ongoing subscriber relationships, which he calls the Subscription Economy.

He shows how recurring revenue changes pricing, growth metrics, and the way a company organizes around its customers.

How to use it with the book

Read it with Module 3 when choosing a revenue model, and return to it in Module 6 when modeling recurring revenue and customer lifetime value.

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